When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, mobile phone number and email address.When you browse our store, we also automatically receive your computer internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.With your permission, we may send you emails or SMS about our store, new products and other updates. You also provide your permission to receive SMS from our partners sites and selected third parties. You have the right to opt-out at any time.We will only keep your data for as long as is necessary to operate our business. You can request to see the information we hold about you at any time by contacting email@example.com.
What are your rights?
The personal information we collect about you includes the following:Your Details: name, email address, billing address, shipping address(es), mobile phone numberYour Transactions: orders numbers, products purchased, discounts used, gift cards used, communications regarding ordersLoyalty Rewards Scheme: points earned, points redeemed, social account sign-ups, social account shares, date of birth, gift cards issued, vouchers issued, gift cards redeemedTechnical Information: Your IP address, password (encrypted), dates and times of loginsMarketing Preferences: the options you set for receiving marketing communicationsCompetitions: Any information you provide in regards to competitions and surveysCorrespondence: Any communication with Customer Service
Under current legislation, you have certain mandatory rights regarding your data. You will have the right to:Request a copy of your dataRequest any data to be correctedRequest data to deleted if it is of no longer legally or operationally requiredObject to your data being used for profilingWhen you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time by accessing your account and updating your preferences, unsubscribing on either email or SMS, or by contacting firstname.lastname@example.org
Website and Payment Security
Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you.Your data is stored through Shopify's data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Third Party Services:
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.For example we share you data with our logistics partners, payment partners, courier companies, ecommerce platforms and returns services in order to process and distribute your order.We also share information with companies who help us to tailor your shopping experience. These include social media platforms, marketing and advertising services and loyalty schemes. We do not share your personal details with these organisations but we do share your product viewing and purchase history to help us make better recommendations on marketing channels.
Changes To This Policy